Step
|
Applicant/ Client
|
Activity
|
Requirements
|
Accountable Person
|
Duration
|
1
2
|
Files Service Request or Complaints in Person or Through Telephone Call
Waits and Receives the Schedule for the Service to be Rendered
|
Fills Up Service Request Form
Gives Schedule of the Service to be Rendered
|
Service Request Form
None
|
Customer Service Assistant / Clerk Processor
Customer Service Assistan / Clerk Processor
|
5 minutes
1 minute
|
Citizen's Charter
Step
|
Applicant/ Client
|
Activity
|
Requirements
|
Accountable Person
|
Duration
|
1
|
Reports Leaks or Damages of Transmission and Distribution Lines in Person or Telephone Call
|
Fills Up Maintenance Order Form
|
Maintenance Order Form
|
Customer Service Assistant / Clerk Processor
|
5 minutes
|
Acceptance of Maintenance Order
Acceptance of Service Request
20 APRIL 2021
Copyright 2019-2021 | Sogod Water District.
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